We understand the devastating impact Hurricane Matthew has had on some of our residential and commercial utility customers. If you were heavily impacted by the storm and need special assistance with your utility bill, please reach out to our Customer Service Department to create a solution that works for you in these trying times. Please call us at (904) 825-1037 or email us at email@example.com.
Effective immediately, we will temporarily suspend charging late fees and disconnecting water customers as we recover and rebuild our community.
~ Sincerely, John Regan P.E., City Manager